One of the biggest frustrations property owners go through
with sinkholes and sinkhole repairs is when repairs are done poorly. Handling
these poor repairs takes calm, cool-headed demeanor and knowing what to do. You
have a few options here; you can take care of it personally and diplomatically,
go; through your insurance options, or take legal action to have things
corrected. Whatever you choose to do, it's vital that you understand how to
handle the situation so you come out with proper repairs and you can get past a
sinkhole disaster.
The best thing to do in most situations when repairs have
been or are being done poorly is to have a talk with the contractor that is on
your job about it. Sometimes the contractor is unaware, or a specific employee
is causing the problem, and it can be taken care of without further problems.
Personally caring for poor repairs also shows your contractor that you would
rather work with him than against him, and give you an excuse if you have to
resort to more drastic measures. Talk diplomatically with your contractor to
get your point across without causing unprofessional arguments or personal
issues with him or her.
If talking diplomatically doesn't do the trick, your next
course of action should be with your insurance agent. In many cases, the
insurance agent can interfere with a dispute over repairs without you having to
go through the fight. Contractors are often sub-contracted out to insurance
companies and want to retain that business if at all possible, so they will be
more likely to cooperate. Working through your insurance agent also means you
will have documentation of the dispute should you have to resort to legal
action. If this proves necessary, your insurance agent may be able to suggest
an attorney or recourse.
A final and much more drastic option to have poor repairs
corrected is to resort to legal action. There are motions and suits that can be
filed against a contractor or contracting business if repairs aren't done to a
certain standard. Without the proper legal action, many property owners end up
with repairs that are sub-par and unsatisfactory. Your insurance agent can help
you choose a legal option, like an attorney they suggest, or the insurance
company itself may choose to enter into the dispute on your behalf using the
company attorney, which is common as well.
A disaster like a sinkhole can turn into even more of a
headache when repairs aren't done right, so dealing with the problem
immediately and swiftly is very important. Taking action in this order as well
is important because taking the least troublesome road of action is best.
Repairs that are done correctly are great, but having poor repairs corrected is
also great. Remember to be diplomatic and friendly, but firm in your needs and
what you need accomplished. It is also a good idea to remember always to keep
in contact with whomever you are dealing with to make sure things are moving
smoothly, or moving at all, in the right direction.
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